Motorcycle Rental Supervisor / Manager - ADA Group , remote - Indonesia
deadline of application is on Oct, 03 from https://id.indeed.com/viewjob
Job Responsibility /Description:
- This latest job opening is open to job seekers who have the latest education / graduate. Job Vacancies in this Motorcycle Rental Supervisor / Manager field have been opened and published up to the specified time.
- Rental & Customer Operations: Manage the full rental workflow: onboarding, agreements, payments, deposits, handovers, extensions, and returns.
- Rider Support & After-Sales: Be the main contact for riders, managing breakdowns, accidents, insurance claims, and rider issues.
- Fleet Coordination & Compliance: Track servicing schedules, insurance, COE expiry, and road tax.
- Reporting & Collections: Maintain accurate records in Google Sheets/CRM and ensure on-time collections.
- Risk & Recovery: Handle repossessions, stolen/missing bike cases, and escalate to legal when necessary.
Job Requirement / Minimum Qualification:
- Please attach your last CV. Only shortlist candidate will be contacted.
- 3–5 years proven experience in motorcycle rental or fleet operations.
- Track record managing accidents, breakdowns, repossessions, stolen/missing bikes, arrears recovery.
- Strong knowledge of fleet compliance (servicing schedules, insurance renewals, COE, road tax).
- Skilled in collections & arrears control (weekly payments, deposit/excess recovery, handle escalations for late or defaulting riders).
- Familiar with Google Sheets (VLOOKUP, Pivot Tables, formulas), WhatsApp workflows, CRM dashboards, and GPS/device monitoring tools.
- Familiarity with common motorcycle models used for delivery and rentals (e.g. Yamaha Aerox, Nmax, Xmax, Sniper, Honda Wave, Adv150), with the ability to identify issues and coordinate repairs with workshops.
- Fluent in English and Bahasa Melayu (spoken & written).
- Equipped with a stable internet connection, laptop/desktop, working headset for remote operations.
- Independent and self-driven — able to manage full operations without training or supervision.
Jobs Summary
JOB LEVEL
Supervisor,Manager,Manajer
JOB CATEGORY
Supervisor,Manager,Manajer
About ADA Group
About ADA Group
ADA Group (https://ada.asia) is a dynamic and fast-growing group with business interests across Southeast Asia, spanning AI, financing, mobility, dive resorts, and more. Committed to continuous growth and innovation, we focus on scalability and adaptability in all our business ventures.
One of our fastest-growing units, specializes in motorcycle rentals, sales, and food delivery rider support. Our mission is to provide reliable, tech-enabled rental services while building one of the best after-sales support teams in the market.
OFFICE ADDRESS