(Chinese and English) Customer Support Consultant, emails/live chats (Remote) - SupportYourApp, Jakarta
deadline of application is on Jun, 15 from https://www.linkedin.com/jobs/view/
Job Responsibility /Description:
- This latest job opening is open to job seekers who have the latest education / graduate. Job Vacancies in this (Chinese and English) Customer Support Consultant, emails/live chats field have been opened and published up to the specified time.
- Provide exceptional customer support via chats, and emails
- Build positive and long-lasting relationships with customers
- Meet team KPIs
- Always be up-to-date with cutting-edge technology
- Securely work with customers' sensitive information
- Apply the latest and greatest customer happiness practices
- Maintain working knowledge of our client's products and services
- Communicate with developers and other departments of various IT companies
Job Requirement / Minimum Qualification:
- Please attach your last CV. Only shortlist candidate will be contacted.
- Native Chinese and English upper intermediate (B2 level)
- At least 6 months of experience in a customer support role
- Experience with live chats and emails
- Interest in crypto or stock exchange
- Analytical and research skills
- Positive and responsible attitude
- Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload)
Other Position
Jobs Summary
JOB LEVEL
experienced,
JOB CATEGORY
Customer Support,Client Service
Jobs Summary
JOB LEVEL
experienced,
JOB CATEGORY
Customer Support,Client Service
About SupportYourApp
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages
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