Technical Support Specialist (Jakarta, Indonesia) - Cartrack, Jakarta
deadline of application is on Apr, 05 from https://www.linkedin.com/jobs/view/
Job Responsibility /Description:
- This latest job opening is open to job seekers who have the latest education / graduate. Job Vacancies in this Technical Support Specialist field have been opened and published up to the specified time.
- Providing technical support to teams within the organization when required
- Resolve customers enquiries or issues upon escalation from internal and external source, ensuring proper follow-up to the final closure
- Maintaining and updating technical documents and procedures
- Identifying and resolving system issues
- Perform daily system monitoring, verifying integrity and availability of Cartracks application
- Perform daily post installation/ QA validation
- Review systems and application logs for remote diagnostic of field devices
- Provide training and assistance to users of Cartrack application systems
- Provide on-site field support and installation
- Verify completion of scheduled jobs
Job Requirement / Minimum Qualification:
- Please attach your last CV. Only shortlist candidate will be contacted.
- Diploma or Degree in Electrical, Electronic and Telecommunications Engineering with outstanding academic performance or equivalent industry experience
- 0-3 years of experience in the IT service industry.
- Proficient in English
- Excellent communication and interpersonal skills
- Hands-on and a positive attitude
- Technically independent with good initiative
- Strong analytical problem-solving skills with an out-of-box approach in providing solutions
Other Position
Jobs Summary
JOB LEVEL
Diploma,Educational Based,Experienced,Excellent,
JOB CATEGORY
IT Related Services
Jobs Summary
JOB LEVEL
Diploma,Educational Based,Experienced,Excellent,
JOB CATEGORY
IT Related Services
About Cartrack
We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Technical Support Specialist to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.
OFFICE ADDRESS
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