(Deutsch & Englisch) Kundenservice Berater (Bali) - SupportYourApp, Buleleng, Buleleng Kab. - Bali
deadline of application is on Feb, 08 from apply.workable.com by id.jooble.org
Job Responsibility /Description:
- This latest job opening is open to job seekers who have the latest education / graduate. Job Vacancies in this (Deutsch & Englisch) Kundenservice Berater field have been opened and published up to the specified time.
- Respond and resolve customer inquiries and issues via email, phone, or chat in a timely and professional manner
- Build positive and long-lasting relationships with customers
- Communicate and collaborate with external stakeholders such as hotels, booking platforms, and service partners
- Meet team KPIs
- Always be up-to-date with cutting-edge technology
- Securely work with customers' sensitive information
- Apply the latest and greatest customer happiness practices
- Communicate with developers and other departments of various IT companies
Job Requirement / Minimum Qualification:
- Please attach your last CV. Only shortlist candidate will be contacted.
- German and English skills, both C1/advanced level
- 1–3 years of experience in customer support
- Analytical and research skills
- Demonstrated ability to understand and empathize with customers' needs and concerns.
- Positive, responsible and proactive attitude
- Comfortable working in a fast-paced, ever-changing environment
- Strong ability to quickly learn and work with multiple software tools and platforms
- Proven capability to handle a high volume of customer inquiries and multitask without sacrificing quality
- Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)
- Will be a great plus:
- Experience in travel industry
- Experience with CRM systems
Other Position
Jobs Summary
JOB LEVEL
Experienced,Linguist,
JOB CATEGORY
Linguist,Client Service,
Jobs Summary
JOB LEVEL
Experienced,Linguist,
JOB CATEGORY
Linguist,Client Service,
About SupportYourApp
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.
OFFICE ADDRESS
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