Guest Service Manager - Novus Jiva Anyer Villa Resort and Spa , Serang - Banten
deadline of application is on Dec, 02 from https://hoteljob.id/job
Job Responsibility /Description:
- This latest job opening is open to job seekers who have the latest education / graduate. Job Vacancies in this Guest Service Manager field have been opened and published up to the specified time.
- Overseeing Guest Service, Concierge, and Bell Desk operations
- Ensuring seamless and personalized arrival/departure experiences
- Acting as the main point of contact for guest inquiries and feedback
- Coordinating VIP arrivals and special requests
- Monitoring guest satisfaction scores and implementing improvements
- Training and mentoring the guest service team
Job Requirement / Minimum Qualification:
- Please attach your last CV. Only shortlist candidate will be contacted.
- Experience in a similar role at a hotel or resort
- Strong leadership and problem-solving skills
- Excellent interpersonal and communication abilities
- Proficiency in hotel PMS and guest management software
- Guest-oriented mindset with creativity and motivation
- Ready to join immediately
Other Position
Jobs Summary
JOB LEVEL
Experienced,Leadership,Excellent,Proficiency,Manager,Manajer
JOB CATEGORY
Manager,Manajer,Leadrship
Jobs Summary
JOB LEVEL
Experienced,Leadership,Excellent,Proficiency,Manager,Manajer
JOB CATEGORY
Manager,Manajer,Leadrship
About Novus Jiva Anyer Villa Resort and Spa
Perched 32 meters above the ocean, Novus Jiva Anyer offers breathtaking views of the Java Sea and surrounding mountains. This Guest Service Manager role is ideal for hospitality leaders who thrive in guest interaction, team development, and delivering five-star service in a tranquil resort setting
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