FRONT OFFICE SUPERVISOR - SUARGA PADANG PADANG, Badung - Bali
deadline of application is on Jun, 10 from https://www.glassdoor.com/job-listing/
Job Responsibility /Description:
- This latest job opening is open to job seekers who have the latest education / graduate. Job Vacancies in this FRONT OFFICE SUPERVISOR field have been opened and published up to the specified time.
- Supervise front desk agents and provide guidance and training to ensure excellent customer service.
- Oversee guest check-in and check-out processes efficiently and professionally.
- Resolve guest complaints and issues promptly and effectively, ensuring guest satisfaction.
- Coordinate with housekeeping, maintenance, and other departments to fulfill guest requests.
- Monitor front office operations to ensure compliance with policies, procedures, and service standards.
- Prepare work schedules and ensure proper shift coverage.
- Assist with cash handling and reconciliation of daily transactions.
- Maintain records related to guest accounts, room availability, and reservations.
- Ensure a clean, organized, and welcoming front desk environment.
Job Requirement / Minimum Qualification:
- Please attach your last CV. Only shortlist candidate will be contacted.
- Diploma or degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 2 years' experience in a front office or guest service role within the hospitality industry.
- Previous experience in a supervisory or leadership role is preferred.
- Proficient in hotel management systems and online reservation system.
- Strong communication and interpersonal skills.
- Excellent organizational and multitasking abilities.
- Able to remain calm and professional in high-pressure situations.
- Flexibility to work various shifts including evenings, weekends, and holidays.
- Fluency in English; additional languages are an asset.
Jobs Summary
JOB LEVEL
Diploma,Experienced,Excellent,Supervisor SPV
JOB CATEGORY
Front Office,Front Desk
About SUARGA PADANG PADANG
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OFFICE ADDRESS